Overview
Kaseya VSA is cloud-based remote monitoring and IT management solution for businesses of all shapes and sizes across any industry vertical. It provides a centralized system for managing IT operations, including ticketing, complaints, auditing, reporting, and monitoring performance.
A user can receive complaints, generate complaints tickets, and service complaints remotely around servers, systems, and mobile devices. Focused on helping the in-house IT staff, this software provides an integrated IT management platform to manage your IT-related concerns and service completes remotely.
Kaseya VSA provides reliable remote monitoring tools that give you the freedom to work most efficiently. You will have to contact the company and request a quote for pricing.
Pros and Cons
- Interface is customizable
- Analyzes trends and predicts problems
- Patch management can be confusing
- Free trial could be longer duration
Summary
Kaseya VSA is a dependable mid-level remote monitoring software. The range of customizable options this software offers and the automated deployment of patches make it an ideal tool for businesses everywhere.
Comments
The software is full of features and gives the user a taste of granular control and automation. However, with time it continues to improve and can be helpful for a business. But for that, you’ll need first to try it!
Enoch
May 27, 2022
Kaseya’s support is horrible. The response time is very long. Updating live connect is very time-consuming. All in all, we didn’t have a good time using this software.
Betty
May 27, 2022
Our overall experience of working with Kaseya is excellent. It’s a valuable tool for asset management and IT helpdesk solutions. I am pleased and satisfied with the software.
Elijah
May 27, 2022